(301) 855-8308 ~ info@countrysidekennels.com ~ 9214 Boyds Turn Rd, Owings, MD 20736 ~ HOURS
General Info
For more details on hours, policies, fees, or any other information:
Call (301) 855-8308 or email info@countrysidekennels.com
We look forward to taking care of your pet!
Hours
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Monday to Friday: 7AM – 6PM
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Saturday: 8 AM – 4 PM
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Sunday: 8 AM – 11 AM / 3 PM – 5 PM
Pick Up/Drop Off
DEPARTURE: Monday - Saturday: Must be picked up before 1pm to avoid being charged for this day. Sunday: Must be picked up before 11am to avoid the day's charged. (Closed 11am - 3pm on Sundays) We do not accept arrivals or departures after our regular scheduled business hours. Should you arrive more than 15 minutes outside of our regular scheduled business hours you will incur an after-hours fee of $25.00.
Limited Hours & Holidays
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Thanksgiving Day, Christmas Day, and Independence Day: CLOSED
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New Year's Day, Easter Sunday, Memorial Day, and Labor Day: Open 3PM - 5PM only.
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Christmas Eve and New Year's Eve:
If on Monday - Saturday, we are open from 7am - 1pm. If on a Sunday, we are open 8am - 11am.
Verterinary Warranty Fee
A flat rate fee of $9.00 is charged per stay, per pet, to cover the Veterinary Warranty Fee. This covers any vet bill up to $500.00 while your pet is in our care and for 72 hours afterwards for any KENNEL RELATED illness. Exclusions include: canine cough; upper respiratory infections; illnesses related to pre-existing conditions; injuries caused by two dogs boarding together at owner's request; pets over 10 years old for age related illnesses and intestinal parasites.
Kennel/Boarding Immunization Policy
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Dogs must have current proof of Rabies, Distemper, Bordetella, and Canine Influenza vaccines. The Lepto vaccine is also strongly recommended.
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Vaccines must be updated at least 7-days prior to joining us for any services.
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Cats must have current proof of Rabies and Distemper. Feline leukemia vaccination is recommended.
Transportation
As of June 2023, we are not currently accepting new van clients. For existing van clients, we require 24 hours notice for transportation services to certain areas. We cannot guarantee time frames for pickup and delivery although the service window is generally between 10am - 2pm Monday through Friday. there is no transportation on Wednesday, Saturday, Sunday, or holidays.
